I was looking around for a quote to descibe what is happened to our college (10% cuts, redundancies, restructuring etc.) and remembered an old quote from Petronius Arbiter, a Roman courtier during the reign of Nero, which I first saw on our notice board in the sociology department at Newcastle Poly 20 years ago.
We trained hard . . . but it seemed that every time we were beginning to form up into teams we would be reorganized. I was to learn later in life that we tend to meet any new situation by reorganizing; and a wonderful method it can be for creating the illusion of progress while producing confusion, inefficiency, and demoralization.
I've since seen this quote in various places over the years. How amazing that something written 2200 years ago can have such resonance for us today. In fact it's a little TOO amazing, and a quick search on Google reveals it to be a fake, though it appears on hundreds of websites, quoted as being for real. Most quote it as being written in 210 BC, which would have been tricky for ol' Petronius because he wasn't born for another 237 years! (ca. 27–66 AD)
Who started it? Nobody is sure but this website http://www.dtc.umn.edu/~reedsj/petronius.html has some ideas:
The following appears on page 162 of Robert Townsend's Up the Organization (New York: Knopf, 1970):
I was to learn later in life that we tend to meet any new situation by reorganizing; and a wonderful method it can be for creating the illusion of progress while producing confusion, inefficiency, and demoralization.
Townsend cites ``Petronius Arbiter (circa A.D. 60).'' Another quote from Townsend (page 7):
``And God created the Organization and gave it dominion over man.''... Genesis 1, 30A, Subparagraph VIII
which tells us how reliable Townsend is.
Is Townsend the sought-for perpetrator? Many think so, but it seems more likely he is simply an early continuator into print of a long-standing bulletin-board joke. Many correspondents, most notably Richard Dengrove, have told me about a note by J. P. Sullivan in the May 1981 Petronian Society Newsletter (12(1), p.1) addressing this important question. Quoting (without permission):
... let me give my tentative account, which I hope other readers can correct, of its provenance. Some disgruntled soldier of a literary bent, whether commissioned or noncommissioned I do not know, pinned this ``quotation'' to a bulletin board in one of the camps of the armies occupying Germany sometime after 1945 (the style suggests a British occupying force). Since the sentiment is impeccable, whether applied to military, governmental, or academic administration, it has enjoyed a cachet borrowed from Petronius ever since.
(To which I might add, sometimes I think it applies to administration in the business world, too.)
(Thanks to the STUMPERS list for the Townsend reference, and to Dengrove and others for the Sullivan one.)
I like this guy's style:
Comments from our readers
Many people send in email letters, asking similar questions:
- Why do I think the quote is a fake?
- Was there really such a person as Petronius Arbiter?
- Don't I agree that even if the quote is a fake the sentiment it expresses is so true that it ought not be a fake?
My answers would be (if I bothered to reply to the masses of email I receive on this topic):
- Why do you think it is genuine? Because you read it somewhere on some computer?
- Yes. Look him up in the encyclopedia.
- After a while it becomes a bit tedious.
(The answers I should give, if I wanted to be a responsible netizen -- or should I say webster? -- are:
- I've read all the surviving works of Petronius, and the quote just ain't there.
- Yes, he was a courtier of the emperor Nero's. His famous book, the Satyricon was the basis of a Fellini movie. Its structure is loosely modelled on Homer's episodic epic, the Odyssey. In Homer's work, every time the hero is about to reach home, the god Poseidon (because of a previous insult) thwarts him with a storm. In Petronius's, every time the hero is about to have sex, the god Priapus (because of a previous insult) thwarts him with impotence.
- Such wry sentiments are commonplaces in the ``how to conduct yourself in business'' genre of writing, a debased modern branch of the ever-popular ``conduct literature.'' If mankind lost the Petronius quote we could repair the damage by clipping out Dilbert cartoons.
Don't tell anybody.)
Again from: http://www.dtc.umn.edu/~reedsj/petronius.html
Nicely put!
As he himself says, however, don't trust something just because you see it on a computer screen. The site lists erroneous uses of the quote, and includes:
But a check of the Hansard records for that day reveals no such reference. The plot thickens! However, further check confirms the reference is correct but the date is a mistake. For the full text see here:
There appears to be another source for this quotation: Charlton Ogburn, from a Harper's Magazine article from January 1957 titled "Merrill's Marauders: The truth about an incredible adventure". Information from the wikiquote dot org website led me to this finding. Whether or not the use of this is original may be debated, but it is a published, known and verifiable, and not otherwise attributed use of the passage.
Posted by: Darryl | August 17, 2011 at 07:32 PM
Hi Darryl, thanks for that. A useful addition to the debate! Interesting: in revisiting the quote now, I'm amazed how many people still attribute it to Petronius despite all the evidence to the contrary.
Posted by: Iain | August 17, 2011 at 09:10 PM
I opine that to receive the personal loans from banks you ought to present a good reason. But, one time I've received a bank loan, because I was willing to buy a bike.
Posted by: Carmen27Mills | March 16, 2012 at 12:15 AM
You were willing to buy a bike? You wild crazy creature you!
Posted by: Iain | March 16, 2012 at 02:13 PM
Why in fact it's a little TOO amazing?
Do you really think organisations have changed that much?
Posted by: Arrne | August 15, 2012 at 09:39 AM
maybe it doesn't matter where these words/quote comes from...but my experience in my working life is that they are true and very true as of 11 September 2012 in my job.
I am working on a project internally for HR and yesterday the fan was covered and my boss changed the way things would be achieved three times during the day. I was as angry as all hell and in the evening I worked out that I don't mind if the things/ways get changed [the goal posts are moved], but it is that it is from a knee jerk all the time and thus the people doing the processing are subject to some one elses lack of organisation and their grand EGO; despite them having a university education.
So "We trained hard . . . but it seemed that every time we were beginning to form up into teams we would be reorganized. I was to learn later in life that we tend to meet any new situation by reorganizing; and a wonderful method it can be for creating the illusion of progress while producing confusion, inefficiency, and demoralization." is probably a very old way of thinking and hence our attributing it someone who died a long time ago.
I am always amazed at how these words sum up a lot of businesses in this modern age and thus have kept a copy all these years after finding them and even posting this on a web site that I have never read before...I think that some re capitualation is fine... but we seem to do it on such a grand scale.
It is the 'demoralisation' that is the bad bit really.
Posted by: James | September 11, 2012 at 10:04 PM
I know what you mean James. I work in a further education college, and I'm staggered, on an almost daily basis, by the way management and government are constantly changing things, very rarely for the better, and very often for the worst. Why does it have to be this way??
Posted by: Iain | September 12, 2012 at 06:14 AM
I first came across the quote in a Letters-to-the-Editor column of the Sydney Morning Herald in the early 1980s when I was working in an educational program support office - where in essence reorganisation and demoralisation were the order of the day - and continued so in other layers of the NSW education department - which has been through at least three other name changes since - though I had nearly 20 years beyond that time in Japan - where, guess what - if not quite as bad - reorganisation was on the rise - and pm after pm declares an interest in reorganising the education system - even here too in Australia - the current pm searches for the Holy Grail of reorganisation and "excellence" in .... no, not the UK.... in ....New York! Who'd have thought! I have my own heroes of educational equity and brilliance within the various jurisdictions of NY, NY - but overall I think there is little one can transplant from there to IMPROVE here! The answers always lie within our ourselves, within our own domains - even if triggers might lie elsewhere!
Posted by: Jim KABLE | January 17, 2013 at 12:39 PM
It was attributed in that Sydney Morning Herald 30+ years ago - to Petronius. I am now inclined to attribute it to Charlton OGBURN - the provenance far more trustworthy!
Posted by: Jim KABLE | January 17, 2013 at 12:42 PM